It Was Fun To Watch

Last Sunday morning, my wife and I were having breakfast at a local restaurant in Bandon Oregon.  There was a friendly gentleman that was greeting people with a smile and seating people as they came in, or taking their name, if there would be a short wait.  He was fun to watch! 

What was most fun to observe was when a family of 5 came in and was waiting for a table.  They had only been waiting less than 5 minutes when they decided to leave.  Right after they walked out the door, the friendly host came by and called their name.  When no one responded, he asked one of the waitresses, “Where’s Jennifer?”  (The person who had just left.)  When he realized they had left, he actually went out to the parking lot to look for them.  I watched as he found them, and kindly informed them that he had a table all ready for them.  They came back in and sat down.

I LOVE this guy’s commitment to the business and the customer all at the same time!  From a business standpoint, he was able to save a sale that could have easily been lost.  From a customer standpoint, he wanted to make sure that this family didn’t go away and have to find another place to eat, and potentially wait in line there too.  Like I mentioned before; this guy was fun to watch!

I don’t know if he was the owner of the place or an employee, but regardless, he was carrying out his duties with kindness an excellence.  May he be a model for us as we serve others.

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