This week I was at an equipment rental place renting a couple carpet blowers. The need for the carpet blowers involved a bathroom remodel, a piece of less-than-adequate piece of cardboard, and a cat. That’s a story for another day. Rest assured; everything ended well.
While I was at the rental shop the employee (James) took me in back to show me the carpet blowers they had. They looked good to me, so I said, “I’ll take 2 of them”. James proceeded to take clean off the carpet blowers and carry both of them to the checkout stand. I asked if I could carry one of them for him, but he said he had them, so we proceeded to the front to check out.
As we headed toward the front, there was a door we had to go through that was closed. I told James, “Here, let me get the door for you. I might as well make myself useful”. To which James replied, “You’re a customer. I consider that itself being useful.”
I was pleasantly shocked. From that statement, it’s clear that James doesn’t see customers to his shop as a burden or an annoyance, but rather as the reason he’s in business in the first place. His comment seemed so contrary to other places we’ve all visited where, as a customer, we feel like an interruption or an irritation to the employees. Based on James comment, I can guarantee that his is the only shop I’ll ever go to in the future when I need an equipment rental.
May we all take a page from James’s playbook and be mindful of the importance of the customers we may serve.
“Don’t cry because it’s over, smile because it happened.” ~Dr. Seuss
I came across this quote last week and it’s such a great reminder about perspective and also about how to handle ending. Since endings are a part of every life, it feels that this quote from Dr. Seuss is applicable for all of us.
There are a number of things that come to an end:
- A season of life
- An event
- A place we enjoy visiting
- A business we enjoy frequenting
- A friendship
- A life
To be clear, some of the endings on this list are more impactful than others, and deserve tears as part of the healing process. That said, I think that remembering the experience or the person lost with smile, and gratitude for the experience, helps us move forward in away that allows us to remain open to new people and experiences yet to come. What a shame it would be to close ourselves off to trying new things or getting close to people because we are afraid of the tears that may come with loss.
Dr. Seuss’s quote also reminds me that I don’t have to wait until something is over to smile about it. I can do so even while it’s happening. 😊
As I was sitting down to write my weekly blog post, I got a text asking if I’d like to come over to someone’s house for dinner. Initially, I thought about all the stuff that I wanted to get done that night, and that I should say, “No”. However, I then pondered just how important, really, were the things I’d be doing if I said, “No” to the invitation. I replied to the text with, “I’ll be there!”
Sometimes when we get opportunities to do things, we think about reasons that would keep us from saying, “Yes”. I’m going to challenge that line of thinking and start looking for reasons to accept. This is just another reminder for me to be intentional with my choices versus defaulting to getting stuff done.
Sorry for the short post this week, but I’ve got a dinner engagement to get to!
“Fear rules us only if we let it.” ~Brendon Burchard
I read this quote in Brendon’s book, “The Motivation Manifesto”. It’s one of those statements that we would all say we know, but one that we also can be susceptible to if we aren’t paying attention.
The kind of fear Brendon is talking about is the type that keeps us from contributing at a higher level or being the person (or more of the person) we want to be. Usually, this fear comes from the thought of failing, being rejected, looking foolish, or a host of other possibilities. Nobody is interested in those things. I certainly don’t wake up every day looking for experiences like that.
However, if we allow those fears to rule our lives, we pay an unexpected, and very high price. That price comes in the form of unrealized potential, impact, contribution, and happiness. That seems like a steep price to pay all for the alleged security of not looking foolish or failing. It seems like there’s a higher price to be paid for letting fear rule.
To be clear, we should be listening to fear when our personal safety is at risk. But the fear we should be on the look out for is the fear that keeps us from our goals and potential.
There is an abundant life waiting. Don’t let needless fear stand in the way.