Does it Matter

Does it really matter whether or not we hold the door open for someone behind us?  What about saying “Thank you” to the grocery store clerk or letting the waiter at the restaurant know that we appreciate their service?  How about:

  • Scooting over on a crowded bus or subway so someone can sit it the seat next to you instead of stand?
  • Letting someone behind you in the checkout at the grocery store go in ahead of you, because they only have a couple of items?
  • Sending a thank you note to someone deserving?

What difference does it make if we do any of these things or not?  Are they even worth doing?  Does it even matter?  I’d say that it most certainly does matter

When we spend our days ignoring people we cross paths with, we can begin to see people only as objects that have little value beyond what they can do for us in the short-term.  The longer we do this, the easier it will be to become detached and disengaged from the people around us, willingly thwarting opportunities to connect with others and hear their ideas and perspectives.  Some of which may have been beneficial to us.  As a result, our world shrinks, becoming small and self-centered.  I certainly don’t want to live in a world where I’m the center.  What a small world that would be.

We also forfeit opportunities to brighten the world of those around us when we fail to acknowledge or encourage others who help us, provide a service, or who are just in close proximity to us.  That may not sound like a big deal, but I can’t think of anyone I know who doesn’t appreciate a kind word, an encouraging word, or a heart-felt thank you.  I know I do.  It makes me feel good and has a positive impact on my day.  I’ll bet it does for you too!  If we appreciate that, doesn’t it seem reasonable that those around us would appreciate it too?

When we say, “Thank you”, or offer encouragement, or give someone our place in line, we do the following:

  • Acknowledge their presence and worth
  • Let the know that we appreciate their contribution
  • Communicate to them that they matter as fellow human beings

We are fortunate that we can influence our world by how we acknowledge (or not) those around us.  We can ignore and dismiss others, leaving a cold impersonal wake behind us, or we can choose to acknowledge our fellow humans with a kind words or actions.

I love the quote from Gandhi that says, “Be the change that you wish to see in the world.”  Have you ever thought that the world is becoming ruder, more isolated, more impersonal, more…?  If so, here’s your chance to put Gandhi’s quote into practice.  Begin acknowledging those around you with kind words or actions.  Try this for a week and see if it doesn’t brighten the world of those around you.  My guess is that it will begin to brighten your world as well.

Art and Artists

A couple of months ago my wife and I were on vacation, hiking in Southern Utah.  While we were passing through the small community of Bluff UT, we stopped in at Comb Ridge Coffee for lunch.  While we were there, I bought a tumbler created by one of the local artists.  I was captivated by its shape, colors and feel and have enjoyed drinking ice water from it every day since arriving home.  Not only is it a functional beverage container, it is a beautiful piece of art.

Tumbler

At first, it seems strange to refer to a beverage container as art.  Usually when I think of art, an image of a painting usually comes to mind, or a song, photograph, or statue.  However, art can be broadly defined to include anything done to an exceptional level or an extraordinary degree.

With this new art paradigm, my boundaries of what art is just exploded!  Now, I see so much art around me.  Things I never would have considered art before.  Things like:

  • Quality relationships
  • Exceptional marriages
  • Extraordinary parenting
  • Superior leadership

In addition to my expanded definition of art, I also now see myself as an artist.  Not as one who always creates exceptional or extraordinary results, but as one who is simply striving to do so.

It’s easy to tell ourselves, “I’m not an artist because I can’t draw, paint, sing …”, but that’s no longer true.  This new paradigm, where anything done to an exceptional level or extraordinary degree is art, grants all of us great opportunity to become artists of our own lives.  No longer is our form of artistic expression limited to paint, canvas, or clay.  Now we can be artistic with the words we use to communicate, the care we take in building and cultivating important relationships, or the method we use to learn and explore the environment around us.

Today, begin seeing yourself as an artist and your life as the medium for creating a beautiful work of art.  The world needs the beauty of the art you are capable of creating.

Zig Was Right

You can get anything you want in life, if you help enough other people get what they want.

~ Zig Ziglar

This is a classic quote from legendary speaker Zig Ziglar that I have been aware of for several years.  While I have always understood what Zig was saying in this quote, I never really got it until this week, when I was awarded my first voice over job.

The experience was an “ah-ha” moment for me.  I wasn’t awarded the job because I had a better voice than anyone else who auditioned.  (I’m not bad, but I’m no Morgan Freeman or James Earl Jones!)  The reason I was selected for this job is because I was helpful to the client.

The audition notes stated that the client would be open to suggestions for improving the script.  Since they asked, I made some changes to the script, which caused it to read better, without changing the spirit of their message, and submitted my audition.  When I was awarded the job, the client mentioned they liked that I had taken the time to make changes to the script and liked how it now read.  It felt good to be awarded the job, but it felt even better to know that I added value to the client’s project.  I felt good knowing that I had helped them.

This experience reminded me of Zig’s quote and the truth behind the principle of being helpful and useful to others first, rather than first seeking what we want and what we can get for ourselves.

Where in your life do you have opportunities to be helpful to others?  I’m not talking being helpful in a manipulative way, where you expect something in return.  I’m talking about offering your skills and talent to others to help them with their struggles and challenges.  Begin looking for opportunities to be helpful to those around you.  Not only will it make you feel good and benefit those you’re helping, you’ll most likely find that others will be eager to help you get what you want as well.

Set Your Own Standard

Have you ever found yourself in an environment where mediocrity appears to be the standard?  Where people have set low standards for themselves and others, and show no sign of wanting to improve.  I have.  I have also noticed that if I’m not careful, this type of environment can begin to have a negative effect on my own standards as well.

In an environment where low standards have been set, it’s easy to get frustrated and feel like throwing our hands in the air and give up trying to make a difference.  At the very worst, we may even wonder if it’s worth it to try to uphold our own high standards when no one else is doing so.  Whenever this feeling arises, it’s imperative to remember that we are responsible for setting our own standards.  Letting others set standards for us takes control to direct our lives out of our hands and places it in someone else’s.  We should be the ones setting our standards of responsibility, accountability, and work ethic.  We should set them high and never allow others with lower standard to adjust them for us.

The next time you’re frustrated by an environment of mediocrity and feel like giving in to, or accepting the lower standard, do the following:

  • Commit to setting and maintaining the high standard of excellence you’ve set for yourself, regardless of the lower standards others have set themselves.
  • Where possible, limit your exposure to individuals and groups with a mindset of mediocrity.
  • Make a change. Whether it’s your workplace or a civic or social community with a standard of mediocrity, consider making a change.  We have tremendous freedom to decide where and with whom we spend our time.  Let’s take advantage of that freedom.

Setteling for mediocrity in one area of life is a dangerous slope that makes it easier to compromise standards in other areas.  Be mindful of mediocrity and decide in advance to be the one who sets your own standard.  It’s a great privilege and responsibility that shouldn’t be handed over to others.

Being Proactive

We are fortunate to be able to make choices for ourselves and then take action on those choices.  I was recently re-inspired this week by Stephen Covey’s 1st habit of highly effective people:  Be Proactive.

The call to be proactive reminds me of the positive effect that comes when I make choices and take action toward something I want to bring about in my life.  I’m always amazed at how much control and influence I have over the direction of my life when I decide to be proactive.

I’ve been thinking this week about where my choices have brought me and what choices I currently need to make to take my life where I want it to go in the future.  We need to be mindful every day of the power our choices have to shape our future.  In addition, we should immediately follow our choices up with decisive action.  Our choices coupled with action are requirements to create the life we desire to live.   It’s being intentional about where we’re going in life.  Remember, nobody out just wandering around ever found themselves on top of Mt. Everest.

Be mindful of the decisions and choices you’re making in the weeks and months ahead.  Make good choices that move your life in the direction you want to take it.  Then, follow-up on those choices with decisive action to begin traveling down the road toward the life you’re actively creating.

Where are Your Decisions Leading You

Think about the all the small decisions you make on a daily basis and project those decisions out 1, 5, or 10 years into the future, and ask yourself:

  • What kind of physical shape will I be in?
  • Will I have improved my thinking, learning and personal development?
  • How will my relationships with the ones closest to me look?
  • What kind of spiritual condition will I be in?
  • How will my financial health look?

All of these areas of our lives matter and they are influenced by our daily decisions.  Our choices, whether good or bad, may not have an immediate impact for days, months, or even longer, but eventually the compounding effect of these decisions will become noticeable.  For example, if every day we’re making unhealthy decisions, a health related crisis is coming that will demand our attention.  If however, we’re taking care of our bodies and making wise choices regarding our health, we can look forward to a healthy body that will serve us well in the years ahead.

Small daily decisions yield significant results over time.  Where are your daily decisions leading you?

Take in the Experience

I love to hike, and since I live in the Pacific Northwest of the United States, I’m fortunate to get a large dose of natural scenic beauty on a regular basis.  My favorite hiking destinations are the ones that reward hikers for their effort with a commanding view and breathtaking scenery.  Starting early in the morning on a challenging hike to a much anticipated viewpoint is one of my favorite ways to spend a day.  The anticipation of the view and then finally seeing it with my own eyes is exhilarating.  For me, it’s one of those events that make me thankful to be alive.

Three Sisters Wilderness

Three Sisters Wilderness

One thing I’ve noticed about myself in recent years is that when I reach one of these viewpoints, I immediately begin taking pictures of the scene.  Depending on the view, I can easily take over 100 pictures in my attempt to capture the beautiful scene before me.  I don’t want to miss a single detail!

Inevitably, after several minutes at my feverish picture-taking pace, I begin to hear a voice inside of me saying, “Hey, enough pictures.  Just stop, and take in the experience.”

At that point I put the camera away and just take in the experience with all of my senses.  I literally feast my eyes on the scene before me, noticing shapes, colors, contrasts and myriad other details that I had missed while seeing it through the screen of a digital camera.  I listen to the whooshing sound of the wind as it blows through the tops of pine trees or across the face of a rock-exposed mountain.  I hear the unique sound that a river makes as water curls over a rock and collapses back on itself.  There are also the tactile feelings and fresh smells of the surrounding environment that make for a complete experience.  All of these things I would have missed, had I continued taking pictures.

Those hiking experiences always cause me to wonder what else I may be missing out on in my non-hiking life when I don’t stop and take in the experience.  Where am I busily rushing around, forgetting to stop and enjoy the surrounding environment, event, or people I’m with?  Hiking is good for me in that respect.  It provides me with a mental reset, a reminder to be mindful about taking in the experience, no matter what I’m doing.

What about you?  Are there areas of your life where your too busy “taking pictures” that you’re forgetting to stop and take in the experience?  Start becoming mindful about what you’re doing and who you’re with.  Decide now that although you’ll take some pictures along the way, you’ll also be sure to put the camera down and take in the experience as well.

Do This Well

Every so often a significant life event comes along that is out of the ordinary and demands more from us than habitual, automatic responses we usually employ during the routine of daily life. Examples of these events can range anywhere from:

  • An major illness or diagnosis of yourself or a loved one
  • A divorce
  • The impending death of someone close
  • A conflict at work or in a community that has potential to get ugly

No matter what the event is, it’s usually out of our normal routine, emotionally charged, and demands our engagement.

In the past I use to react to these situations based on whatever emotion I was feeling at the time.  Although it was easy, it never produced the outcome I wanted.

About 6 years ago I found myself in a leadership position in the middle of a large community disagreement.  Sides were being taken up and I could see early that it would be getting ugly before it got better.  In the midst of the rapid decline, I remember thinking to myself that although this is going to be a difficult, emotional situation, as far as for me, I want to “do this well”.

For me the standard that I use to define “well” are the principles and guidance found in scripture.  With scripture as my standard, I have a benchmark to measure whether or not I am treating others with respect, understanding, and grace; whether or not I am “doing this well”.

By deciding to “do this well” early in a bad situation, I am mindful and deliberate in my choice of words and actions.  I am constantly aware of keeping my emotions in check and not lashing out and saying or doing something hurtful that could have long-term relational implications well after the situation is over.

Does deciding that I want to “Do this well” mean I handle everything perfectly?  Not in my case!  Does it mean that people will never get upset with me?  Hardly!  What I strive for in these situations is for people involved to say, “I may not agree with what he said, or how he handled that, but I will say, he was respectful to me and was not out to intentionally cause harm to me or others involved.”

“He did that well.”

We are blessed to be able to choose how we respond to a situation, so why not decide to “do this well” during life’s difficult situations?  Why not choose to treat people with respect, understanding, and grace?

The next time you face a challenging life situation, decide early that you’re going to do this well.  Not only will you set yourself up to see the positive and hidden blessings that exist within the situation, you’ll also come out of it better equipped to handle the next challenging situation life has for you.

Do this well!

An Opportunity to Practice

When I think of someone practicing, I think of a golfer going to the driving range, or in musician dedicating time to practice with their chosen instrument.  But what if you want to work on your human relations and communications skills, or develop some personal habits to live a healthier lifestyle?  How do you practice those skills?

Suppose I told you that you could practice skills like these during the course of your day, without setting aside a specific time to do so.  Interested?  Read on.

Every day we have untold opportunity’s to practice a behavior or develop a habit, simply by actively seeking out opportunity’s to do so.  For example:

  • Do you have a co-worker you struggle to communicate with? See every interaction with that person as a practice session to try a new techniques or method and improve your communication skills.
  • Are you trying to overcome shyness? Look for opportunities to practice overcoming shyness by starting up a conversation with a new person each day, or simply up start by saying “hello” to someone new.
  • What if you’re trying to lose weight or eat healthier? Look at each meal, snack, or craving as an opportunity to practice a healthy alternative.

What personal skills that you’re trying to develop would benefit from more practice?  Have you identified it?  Good!  How look for opportunities in your everyday routine to practice those skills.  However, if you really want to speed up your progress, seek out multiple opportunities every day.

Once you start looking, you’ll find numerous opportunities to practice the habits and behaviors you want to improve.  Before you know it, you’ll find yourself more competent and growing ever-closer to becoming the person you strive to be.

Choose the Real Thing Instead of a Cheap Imitation

If cost were no issue, which would you rather have:

  • An authentic Rolex or a cheap knock off
  • The Hope diamond or a rhinestone
  • An authentic painting by Rembrandt or an imitation

We all want the real thing instead of a cheap imitation, right?  Then why do we so willingly exchange real, authentic, in-person interactions with those closest to us, for a cheap imitation of social media and electronic communication with people who aren’t even there?

Before we go any further, let me just say that I am not against social media, e-mail, texting, or any other form of electronic communication.  I use many of them myself, and think they are great tools for communicating and staying connected.  However, I do think they are a barrier to communication when we use these tools while in the presence of our loved ones, taking our attention away from them, in order to observe the lives of other people that aren’t even present.

We’ve all seen the couple or group setting together at a restaurant or public place, where someone in the party has their face buried in their smart phone, totally ignoring everyone around them.  They obviously think enough of the person or people they’re with to be seen in public together.  Yet the smart phone appears to be more interesting, more important, than the people they are physically present with.

What kind of message does this send to the people we’re with when we consciously choose to interrupt our interaction with them in order to answer the slightest noise or vibration from our smart phone?  Does this make them feel valued, appreciated, respected, or loved?  Perhaps, but I doubt it.

One of my greatest experiences of someone showing me value and respect was early in my career, before smart phones were even popular.  I was new in my position and needed guidance from Anne, an expert in her department who was in high demand as a senior talent at our organization.  I scheduled some time on her calendar and was sitting in her office as she was explaining how our systems and applications work.  During our meeting her phone rang, but Anne didn’t budge.  Normally, people in our organization would have just answered the phone, regardless of whether someone was sitting in their office, so I was kind of expecting her to do likewise.  After a couple of rings I said, “Did you want to get that?”  Her answer blew me away.  Still ignoring the ringing phone, she said, “No.  I’m talking with you right now.”

I can’t remember a time since then in my professional career when I have felt more acknowledged, valued, and appreciated than Anne made me feel that day, all by simply giving me her uninterrupted attention.

Is there someone in your life who would love to feel valued and appreciated by the gift of your uninterrupted attention?  Starting today, look for opportunities to unplug from the grid momentarily and simply enjoy being in the presence, the uninterrupted presence, of those you love and care for.  Choose the genuine, authentic experience of being an active participant who is focused on the person or people that are present with you, instead of settling for a cheap imitation of being a virtual spectator to someone else’s life who isn’t even there.  The people you’re with will notice.  Your actions will tell them that you value and care enough about them to give them your undivided attention.

What a great gift to give to others… as well as to receive.