“I don’t like learning new things” ~DMV employee
O Monday I was at the DMV getting my driver’s license renewed. Before I left, my wife mentioned she heard on the news that the DMV would be working with a new computer system that launched the same day as my appointment. This should be fun!
After I was called to the counter and told the DMV employee what I was there for, I asked how the new computer system was working. She gave me a look that made me think things hadn’t been going well, so I let out an, “Oh no!” Actually, she told me, things were going pretty well, largely due to all the training they had prior to launch. She said she didn’t like not knowing all the answers to the computer-related questions her colleagues were asking.
That’s when she dropped the quote at the top of this post on me. She mentioned she’d been doing her job for the last 22 years just fine and knew all the answers to all the questions and would rather not have to learn a new system and feel like she was starting all over again.
I get it. When we learning something new, we have little experience and lots of ignorance. It puts us out of our comfort zone, and that doesn’t always feel good. For me, however, remaining intellectually stagnant, by not continuously learning new skills, is much more uncomfortable.
When learning something new causes me to be pushed outside of my comfort zone, I remind myself that I’ll only be uncomfortably ignorant for a relatively short time. The discomfort of feeling ignorant will soon be replaced with confident competence. It’s a cycle that should be familiar to life-long learners.
Don’t allow the discomfort of temporary ignorance to keep you intellectually stagnant. Embrace the discomfort, knowing that your continued drive to learn the new skill will soon result in competence and the confidence that comes with it.